Don’t You Just LOVE Banks?

I use on-line banking to check my balance, pay bills, etc. We opened a new account recently, and instead of being able to create in account online, we had to call the bank to have the online banking set-up. To sign-in the account requires sort-code, account number, two numbers of a four digit numbered code and then one final question answered. Five questions were asked, and any one of these five could be the one to fill in. ANYWAY, one of the five has never come up until today, and I CANNOT remember what this word is. I could only try to access the account three times until on the third occasion when I got the word wrong AGAIN and was blocked out of the account. We will now have to ring the bank to have the online banking account set back up!!! Friggin’ Mary!!! Momma said there would be days like this…